Terms & Conditions

  • Users of rental cars should have a driving license that has been valid for at least one year in UAE. If the driving license less than one year, the driver should provide a copy of his/her valid license of origin country as per the RTA Rule.
  •  A vehicle drop-off and pick-up facility within Dubai city limits provided completely free.
  • A vehicle drop-off and pick-up facility outside Dubai city limits can be provided at AED 150 per way.
  • The minimum age for someone to rent a vehicle from Wahat jabel Arafat Rent a Car is 21 years.
  • CDW (Collision Damage Waiver) can be available on annual contracts.
  • The insurance excess for vehicles starts at AED 1000 and may be higher for certain vehicle categories.
  • Customer will be charged loss of rental charges in case of vehicle being impounded by Government authorities/Police for any reason.
  • All monthly customers are allowed 7500 km in a month, if daily customer crosses 250 km in a day  additionl km will be charged 0.50  fills.
  • If the vehicle is impounded by Govt. Authorities for any violation of law, customer should pay the rental charges till it is returned to Wahat jabel arafat CAR RENTAL.
  • For all clients at fault accidents and Hit & Run accidents where the fault cannot be attributed to a third party, the insurance excess will be charged.
  • Smoking is not allowed at our vehicles. If any smoking odours or cigarette burns found, the customer have to pay a penaly of minimum 400 AED.
  • All vehicles are insured for UAE. In case of an accident or any damage to the vehicles, Minimum Insurance Excess Claim Charges are applicable. A police report is mandatory for any and all damages to the rented vehicles. In the absence of a police report, the full repair charges will be payable by the customer
  • Rented vehicles cannot be take out of United Arab Emirates.
  • Infant, toddler and child safety seats as well as GPS navigation equipment are available for rent at an additional charge.
  • SUVs and 4x4s may not be used to drive off-road. In the event that this condition is ignored, please be advised that the insurance will not cover any possible damage. Therefore, if any damage occur, the full damage amount along with the rental amount for the duration of the vehicle being in the workshop, will be charged to the customer.
  • The vehicle should be returned with the same amount of fuel that it had when the vehicle was handed over. If the fuel level is lower, a penalty of AED 50 will be charged.